The Facilitator’s Fieldbook has long been the go-to resource for novice and experienced facilitators alike. The book gives managers, trainers, and group leaders in any industry the step-by-step procedures, checklists, guidelines, samples, and templates they need to make any group work like a well-oiled machine.
Comprehensive and practical, The Facilitator’s Fieldbook covers all the key areas including establishing ground rules; planning meetings and agendas; brain storming; resolving conflict; making decisions; and helping groups optimize their time. The completely revised third edition also provides new team-building exercises, as well as updated information on virtual meetings, mediation, strategic planning, and much more. Readers will find tips on maintaining the tone and flow of meetings, and guidelines for determining when to delegate projects to individuals rather than assembling a group.
Getting people to function together productively can be a challenge. With The Facilitator’s Fieldbook, readers have the tools and knowledge they need to rise to the occasion.
TOM JUSTICE is an organizational development practitioner and the president of Justice & Associates, a consulting firm specializing in organizational capacity.
DAVID W. JAMIESON, PH.D., is department chair, Organization Learning & Development, University of St. Thomas and coauthor of Managing Workforce 2000.
|Table of Contents|
Contents and Organization
Changes to the Second Edition of The Facilitator’s Fieldbook
About the Authors
The “Altogether” View of Facilitator Personal Qualities
Primer A: Understanding Adult Learning
Primer B: Understanding Group Dynamics and Decision Making
Primer C: Understanding Process Consultation
Primer D: The Manager as Facilitator
SECTION I—PHASE I: PREPARATION
CONTRACTING FOR FACILITATION
ORGANIZING THE GROUP
SETTING GROUP NORMS
SECTION II—PHASE II: WORKING WITH THE GROUP
GETTING STARTED RIGHT
GROUP MEMORY SYSTEMS
ANALYZING THE DATABASE
HANDLING CONFLICTS AND COMMON PROBLEMS WITH GROUPS
EVALUATION AND GROUP CLOSURE
SECTION III—PHASE III: IMPLEMENTATION
PREPARING, PRESENTING, AND REVIEWING RECOMMENDATIONS
SECTION IV—SPECIAL MEETINGS
PLANNING MEETINGS AND TOOLS
LARGE-GROUP PLANNING METHODS FOR ORGANIZATIONAL AND
SECTION V—FACILITATING IN A VIRTUAL WORLD
FACILITATING IN A VIRTUAL WORLD: TECHNOLOGICAL TOOLS AND APPLICATIONS
SECTION VI—USING THE FACILITATOR’S FIELDBOOK
AS A TRAINING TOOL