| Description |
The Facilitator’s Fieldbook has long been the go-to resource for novice and experienced facilitators alike. The book gives managers, trainers, and group leaders in any industry the step-by-step procedures, checklists, guidelines, samples, and templates they need to make any group work like a well-oiled machine. Comprehensive and practical, The Facilitator’s Fieldbook covers all the key areas including establishing ground rules; planning meetings and agendas; brain storming; resolving conflict; making decisions; and helping groups optimize their time. The completely revised third edition also provides new team-building exercises, as well as updated information on virtual meetings, mediation, strategic planning, and much more. Readers will find tips on maintaining the tone and flow of meetings, and guidelines for determining when to delegate projects to individuals rather than assembling a group. Getting people to function together productively can be a challenge. With The Facilitator’s Fieldbook, readers have the tools and knowledge they need to rise to the occasion. |
| Author Biography |
TOM JUSTICE is an organizational development practitioner and the president of Justice & Associates, a consulting firm specializing in organizational capacity. DAVID W. JAMIESON, PH.D., is department chair, Organization Learning & Development, University of St. Thomas and coauthor of Managing Workforce 2000. |
| Table of Contents |
Contents
Preface Contents and Organization Changes to the Second Edition of The Facilitator’s Fieldbook Acknowledgments About the Authors
Introduction The “Altogether” View of Facilitator Personal Qualities Primer A: Understanding Adult Learning Primer B: Understanding Group Dynamics and Decision Making Primer C: Understanding Process Consultation Primer D: The Manager as Facilitator
SECTION I—PHASE I: PREPARATION Overview Facilitator Resources CONTRACTING FOR FACILITATION ORGANIZING THE GROUP SETTING GROUP NORMS MEETING PLANNING
SECTION II—PHASE II: WORKING WITH THE GROUP Overview Facilitator Resources GETTING STARTED RIGHT GROUP MEMORY SYSTEMS ANALYZING THE DATABASE DECISION MODES HANDLING CONFLICTS AND COMMON PROBLEMS WITH GROUPS EVALUATION AND GROUP CLOSURE
SECTION III—PHASE III: IMPLEMENTATION Overview Facilitator Resources MEETING RECORDS PREPARING, PRESENTING, AND REVIEWING RECOMMENDATIONS IMPLEMENTATION PLANNING
SECTION IV—SPECIAL MEETINGS Overview Facilitator Resources PLANNING MEETINGS AND TOOLS LARGE-GROUP PLANNING METHODS FOR ORGANIZATIONAL AND COMMUNITY CHANGE
SECTION V—FACILITATING IN A VIRTUAL WORLD Overview Facilitator Resources FACILITATING IN A VIRTUAL WORLD: TECHNOLOGICAL TOOLS AND APPLICATIONS
SECTION VI—USING THE FACILITATOR’S FIELDBOOK AS A TRAINING TOOL Overview Facilitator Resources TRAINER’S NOTES Index
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